Billing Coordinator

Qualifications

Graduation from an accredited college or university with a bachelor’s degree in a related or acceptable field relevant to the Helen R Tucker Adult Developmental Center program (unless approved by the Board of Directors and/or the Executive Director
Experience equivalent to two (2) years of full-time billing and documentation experience
Possession of a valid Tennessee driver’s license

Knowledge of the principles and practices of designing and implementing programs for the developmentally disabled
Knowledge of the principles and practices of supervision and training necessary for staff who work with developmentally disabled
Knowledge of the principles and practices of effective time management
Ability to implement and monitor programs for persons supported
Ability to train, supervise, and evaluate staff documentation as related to the requirements of DIDD
Ability to communicate clearly and concisely in verbal and written form
Knowledge of office programs (Word, Excel, etc.)
Knowledge of agency Electronic Health Records program Therap
Ability to be flexible in his/her job position
Knowledge of pertinent rules and regulations as set forth by the agency and DIDD
Knowledge and skills necessary for conflict management

Supervise and enforce policies, programs, and operational procedures
Evaluate daily documentation for all persons supported by the agency
Accurately document billing times and enter information into the agency spreadsheet
Accurately input data into the DIDD billing system
Assist in implementing and ensuring accuracy and confidentiality of an Individual Support Plan (ISP) and/or Behavioral Support Plan (BSP) for each person supported by the agency
Assist the Executive Director in meeting the quality assurance standards set forth by DIDDS
Assist the Executive Director with maximizing billing efforts throughout all agency programs
Provide resolution responses to billing deficiencies
Update ISP programs in Therap as new programs are received
Provide resolution to billing deficiencies before, during, and after the annual agency Quality Assurance Survey
Provide a safe work environment for all persons supported and staff
Maintain a positive working relationship with fellow staff members
Maintain a positive, professional relationship with persons supported and guardians
Discharge all other job-related duties as assigned by the Executive Director and/or the Board of Directors
Implement conflict management when necessary
Assist the Executive Director with agency employees' morale and cohesion